🌷 FAQ 🌷

🍒Garment Care

To keep your garments fresh and extend its longevity, handwashing is recommended. Machine washing in a delicates bag on a cold water cycle is also acceptable. Hang dry for longevity. 

 

💗Fabric Content

Soft Lana primarily works with 100% cotton or cotton blends. Gussets on undergarments will always be 100% cotton. Soft Lana also sources deadstock fabric-though this means the exact fabric contents are unknown. 

 

🍓Changes/Cancellations

Please contact us ASAP if you need to change/cancel your order. Once the item has shipped, there is nothing we can do to help unfortunately. 

 

💐Where are you located?

Soft Lana operates and ships from the US! 

 

📐Do you take custom orders?

In the effort to not complicate my moms workload, we are not accepting custom orders at this time.